Shipping Information
We want your Gracewood Mercantile order to arrive safely and as smoothly as possible.
Processing Time
Orders are typically processed within 2–5 business days. During holidays, product launches, or high-volume periods, processing may take slightly longer.
Shipping Time
Delivery times vary based on destination and shipping method selected at checkout. Estimated delivery times shown at checkout begin after your order has been processed.
Tracking
Once your order ships, you’ll receive tracking information by email when available.
Incorrect or Delayed Deliveries
Please double-check your shipping address before completing your order. Gracewood Mercantile is not responsible for delays caused by carriers, weather, or incorrect addresses entered at checkout.
Questions?
If you have questions about your order, please contact us through our Contact page.